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0 votes
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in Vehicle tracking by anonymous

I don't remember the password I set for SMS commands to my FMB920 device. 

Is there a command to reset to factory to leave the default password and not the one I don't remember?

by anonymous
Boy, did I buy some FMB130 modules, and put one on the test bench to learn more about them. Turns out I changed the config pin which is "5555", and now I don't remember what pin I put. I tried a few until I blocked the equipment. It turns out that this company Teltonika does not offer any support to the end user, who is the one who pays for the equipment. I can't get that unlock key from anyone. It was the biggest disappointment trying to work with this brand, despite the quality of equipment and software.

Attendants do not have any training.

1 Answer

0 votes
by anonymous

Hello.

Good day,         

I understand your frustration with the situation. While I cannot directly assist with unlocking the module, please reach out to us via the VIP Helpdesk and provide them with the unlock code and IMEI.. or contact your sales manager/distributor. If you don't have any contacts with our sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to https://teltonika-iot-group.com/about-us/contacts/

Thank you for your understanding.

Kind regards.