Question

I don't remember the password I set for SMS commands to my FMB920 device. 

Is there a command to reset to factory to leave the default password and not the one I don't remember?

Comments

Boy, did I buy some FMB130 modules, and put one on the test bench to learn more about them. Turns out I changed the config pin which is "5555", and now I don't remember what pin I put. I tried a few until I blocked the equipment. It turns out that this company Teltonika does not offer any support to the end user, who is the one who pays for the equipment. I can't get that unlock key from anyone. It was the biggest disappointment trying to work with this brand, despite the quality of equipment and software.

Attendants do not have any training.

Answer 1

Hello.

Good day,         

I understand your frustration with the situation. While I cannot directly assist with unlocking the module, please reach out to us via the VIP Helpdesk and provide them with the unlock code and IMEI.. or contact your sales manager/distributor. If you don't have any contacts with our sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to https://teltonika-iot-group.com/about-us/contacts/

Thank you for your understanding.

Kind regards.