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in Vehicle tracking by anonymous

1 Answer

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by anonymous

Hi So,


Please follow the steps below.

1. Check if you have configured the correct APN of your simcard.

Reference: FMB204 GPRS settings - Wiki Knowledge Base | Teltonika GPS (

2. Check if you have configured the correct server details, IP address, Port Number and Protocol should be correct.

Reference: FMB204 GPRS settings - Wiki Knowledge Base | Teltonika GPS (

3. Check if you have enough data balance on your simcard.

4. Check if you have registered your device IMEI to your server.

5. Lastly check if you have implemented codec 8 or codec 8 extended to your server.

Reference: Codec - Wiki Knowledge Base | Teltonika GPS (

If you still encountered an issue, please create a VIP helpdesk ticket. 

Please contact your sales manager. If you don't have any contact with our Sales managers, please contact with them on our official website and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with a description of your situation to When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations:

Best Regards,

Maynard C.