Hello,
Thank you very much for your feedback.
Please disconnect and reconnect the external power and internal battery. Please send the “cpureset” and “sdformat” SMS commands to the device in the same order. Ref.: FMC125 First Start and FMC125 SMS/GPRS Commands
If the issue persists – please contact your sales manager so we can better analyze the issue and provide a solution.
If you do not have any connection with our sales managers, please contact us via our official website:
- Go to https://teltonika-gps.com/,
- click the "CONTACT US" button at the bottom right of the page,
- fill the online form
- and submit it.
Please select "Telematics" as the topic.
Alternatively, you can send an e-mail with a detailed description of your situation to info@teltonika.lt.
When contacting us, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description
Best Regards,