Thank you very much for asking.
Please review EYE SENSOR / BTSMP1 for more information on sensor product specifications, functionalities and configuration, such as EYE App Configuration - Advanced configuration: Sensor reading and events.
If that doesn't work and you're still experiencing sensor function issues, please contact your sales manager so we can better understand the issue and provide a solution.
If you do not have any connection with our sales managers, please contact us via our official website:
- Go to https://teltonika-gps.com/,
- click the "CONTACT US" button at the bottom right of the page,
- fill the online form
- and submit it.
Please select "Telematics" as the topic.
Alternatively, you can send an e-mail with a detailed description of your situation to firstname.lastname@example.org.
When contacting us, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description