Question

For the test, I mounted an eye sensor on a door in my house.
When I open or close the door, the sensor detects no movement.
Is it possible to adjust the sensitivity in a new firmware?

Comments

Sorry, no its procedent comment here.... Soryy

Answer 1

Hello,

 

Thank you very much for asking.

Please review EYE SENSOR / BTSMP1 for more information on sensor product specifications, functionalities and configuration, such as EYE App Configuration - Advanced configuration: Sensor reading and events.

 

If that doesn't work and you're still experiencing sensor function issues, please contact your sales manager so we can better understand the issue and provide a solution.

If you do not have any connection with our sales managers, please contact us via our official website:

- Go to https://teltonika-gps.com/,

- click the "CONTACT US" button at the bottom right of the page,

- fill the online form

- and submit it.

Please select "Telematics" as the topic.

Alternatively, you can send an e-mail with a detailed description of your situation to info@teltonika.lt.

When contacting us, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

 

Best Regards,