FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

4167 questions

4739 answers

3460 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
169 views
in Vehicle tracking by anonymous
I want to use the teltonika FMC640 module on a vehicle that has a completely custom CAN protocol syntax. I am in possession of the documents for this protocol, but i'm 100 percent sure it's not in the default program list provided by the configurator. Is there any way to manually input this protocol somewhere on the device?

Thanks

1 Answer

0 votes
by anonymous
Hello there,

Good day. Thank you for your question.

FMC640 does have the option to use custom CAN under the Manual CAN IO (https://wiki.teltonika-gps.com/view/FMC640_Manual_CAN_IO) but there are some details that we will require such as the CAN protocol syntax, vehicle type, and the available parameters. I will suggest to contact us via VIP Helpdesk or reach out to our Sales Manager/Distributor.

If you don't have any contacts with our Sales Managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

Thank you for your understanding.

Kind regards.