Question

Good day,

For some reason, I have never been able to reliably connect to the FMB125 using the configuration. It seems to work for fmb120 but not 125.

I have tested on my desktop, laptop and colleagues laptop.

Here is the device in configurator:

I then click on it, and it just shows this screen.



Does anyone else have this issue? It drives me crazy, as we have to plug in a USB cable to make changes on the device, and this is not easy when it is installed in a vehicle.



 

Comments

Good day.

We would like to analyze your issue. Please raise a query via VIP Helpdesk or contact your Distributor/Sales manager.

If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with description of your situation to info@teltonika.lt

Thank you for your understanding.

Best regards

Answer 1

Hello

Could you please use the latest version of the configurator

https://wiki.teltonika-gps.com/view/Teltonika_Configurator_versions

Re-pair the device-laptop according to the instructions

https://wiki.teltonika-gps.com/view/FMB125_First_Start#PC_Connection_.28Windows.29

I hope that this will solve this issue

Best regards

Comments

I am currently using the latest to my knowledge, It was just recently released.
Teltonika.Configurator_1.6.4_B.3.25_R.4

However, I have tested with all of the following versions with no success:

• V1.4.14.23292
• V1.5.5.29406
• V1.6.4B3.25R1

I only seem to have this issue with FMB125 my fmb120 seems to connect fine.