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8593: Repeat alerts

0 votes
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in Vehicle tracking by
Sometimes, not always,  FMB 920 sends the same alert repeatedly. It can send 100s of this repeat event.

How do I fix this?

1 Answer

0 votes
by anonymous

Hello,

Thank you for your question,

Could you make sure that the server response to the device is sent? The device will not send a new packet until the previous one was accepted.

Please follow the information on communication protocol description in our wiki page:

https://wiki.teltonika.lt/view/Codec

Also make sure that a new record is acquired more often than the send period. This can be checked in the configurator section "Data acquisition".

Regards.