Hello.
https://community.teltonika-gps.com/3535/week-number-rollover-2019?show=3535#q3535
In short:
1. We tested our devices with 4 different GPS modules, but missed 1. I.e there were some devices which were manufactured -> and for whom rollover issue applies.
2. We updated all firmwares for all devices which were affected.
If your old devices have gps rollover problem:
Please contact your sales manager to receive correct firmware version that will solve the issue,
Information you have to provide to sales manager:
- The exact number of devices
- The firmware version that is currently used by devices
Additionally you can find latest FW versions for EOL products: https://teltonika.lt/policies/eol/
All of whom have downloads available, like FM41/42 - should have latest FW versions with fixed gps rollover problem.
But if latest FW there does not solve it - just contact sales manager and they will provide working FW for you.
Regards