Question

We're attempting to allow our clients to programmatically request video from Dualcam + FMC125 from our platform, either through SMS or GPRS commands, and the idea is to use DIN2 as a trigger as per configurator settings, using DOUT1 set high, DIN2 and DOUT1 being bridged.

There is no DIN2 pin on the FMC125 harness even though it is listed as an input trigger in the FMC125 configurator. Can any of the other inputs be used to double as DIN2? Or is there an alternative way to remotely request video upload?

It would have been useful if there were a few more obvious settings in the configurator for video/photo uploads like preferred camera resolution or upload frequency while tracker is roaming vs. home/unknown, uploads of video/photos recorded during offline periods after tracker comes back into reception, etc.

Answer 1

Hello.

Good day,

Regarding the absence of the DIN2 pin on the FMC125 harness, it is important to acknowledge that if the DIN2 pin is not physically present on the device, it cannot be used directly as an input trigger. Unfortunately, this means that you cannot bridge DIN2 and DOUT1 as intended for video upload triggering.

In terms of alternative solutions, without knowing the specific details of the FMC125 device's hardware and available inputs, it is difficult for me to provide a precise answer. However, please reach out to us via VIP Helpdesk or contact your sales manager/distributor. If you don't have any contacts with our sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to https://teltonika-iot-group.com/about-us/contacts/

Thank you for your understanding.

Kind regards.

Answer 2

I'd like to address the issue of the DIN2 pin being absent from the FMC125 harness. It's crucial to understand that if the DIN2 pin isn't physically present on the device, it precludes its direct usage as an input trigger. This unfortunately implies that the intended bridging of DIN2 and DOUT1 for triggering video uploads is not feasible.

For potential workarounds, without comprehensive details about the hardware specifics and available inputs of the FMC125 device, it's challenging for me to offer an exact solution. Nonetheless, I would encourage you to reach out to us via the VIP Helpdesk or to get in touch with your sales manager or distributor. If you don't have any existing contacts with our sales managers, please visit our official website https://teltonika-gps.com/ and press the "Contact Us" button. Once you click, you'll need to complete the form and submit it.

For the topic, please select "Vehicle telematics". Alternatively, you can send an email detailing your situation to https://teltonika-iot-group.com/about-us/contacts/.