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28195: RUT955 No local access

0 votes
190 views
in Vehicle tracking by anonymous
Hello,

I have a RUT955 installed remotely, but I have local support if anything goes wrong. It has mobile and ethernet internet and has a gnss receiver connected to LAN port 1 through static IP.

Yesterday I could access it remotely (web and ssh) but I couldn't access the gnss receiver. My local support went there and couldn't connect his laptop to the Teltonika (the ipconfig showed on cmd that there was a device connected on 192.168.5.1 - Teltonika IP). On the Teltonika it showed that there were two devices connected (LAN 1 and 2 - receiver and laptop).

After some testing (no solution) I decided to factory reset the Teltonika (lost remote connection), and it remained the same, but the IP changed to 192.168.1.1 (as it should have), but still no connection to it. Also tried the bootloader, but still couldn't get a hang on the Teltonika.

Has anyone been through a similar issue?

Thanks in advance.

Gonçalo Henriques

1 Answer

0 votes
by anonymous

Hello.

Please post your questions regarding RUT devices in separate Networks group forum.
Thank you for your understanding.
Here is the link: https://community.teltonika-networks.com/

Best Regards