Question

As soon as I Insert a SIM into my FMB001 it constanly restarts. How can I prevent that?

I assume this is a wanted feature that resets the device when no cellular connection was established but it happens so rapid I cannot even reach the device via the configurator anymore until I remove the SIM card.

But I don't see an option to change that in the configurator. What can I do?

Answer 1

Hello.
We would like to analyze your case, therefore please open ticket in VIP Helpdesk and provide all needed information: device IMEI, firmware version, configuration file. If you don't have VIP Helpdesk login. please contact with your Sales Manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards