Question

Hi,

i have several tmt250 devices sending data to gpsgate. unfortunately some devices drop out, others keep working. they all use the same server, provicer etc...

the dump of the devices shows following info:

(0) ErrDet:0

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] ERROR @ m2m_network_api.c(2434):[SOCKET.OPEN.0590] Error: 11

[NETWORK] WARNING @ 579:Socket:0 Fail Cnt:48 (50) Valid:1

[REC.SEND.1] WARNING @ 598:Link open failed! Result:11 Bkp Mode:0

[AXL.CLBR] No data. Skip iteration

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] ERROR @ m2m_network_api.c(2434):[SOCKET.OPEN.0590] Error: 11

[NETWORK] WARNING @ 579:Socket:0 Fail Cnt:49 (50) Valid:1

[REC.SEND.1] WARNING @ 598:Link open failed! Result:11 Bkp Mode:0

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] ERROR @ m2m_network_api.c(2434):[SOCKET.OPEN.0590] Error: 11

[NETWORK] WARNING @ 579:Socket:0 Fail Cnt:50 (50) Valid:1

[REC.SEND.1] WARNING @ 598:Link open failed! Result:11 Bkp Mode:0

[AXL.CLBR] No data. Skip iteration

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] WARNING @ 1193:failed to establish connection! evt sending: enabled ID:-1 (0) ErrDet:0

[NETWORK] ERROR @ m2m_network_api.c(2434):[SOCKET.OPEN.0590] Error: 11

[NETWORK] WARNING @ 2817:[ERROR.HANDLER.0590] Max err cnt reached 10/10. Gprs closing issued

[NETWORK] WARNING @ 2844:[CLEAR.ERROR.CNT.2821] Error count: 10 cleared

Assert fail: Caller Address: 0xf036c2f0 Line: 0 0x0, 0xf036c2f0, 0x0 - M2M_RECS Product: 11CW1418IOTMP TELTONIKA03D_M2M_11C Version: TM25APP_55.01.02_R_01 BuildTime: 2021/10/18 14:50

what causes this to happen?

Answer 1

Hello

We would like to analyze your issue. Please contact your sales manager.

If you don't have any contact with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with a description of your situation to info@teltonika.lt

Best Regards,