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in Vehicle tracking by anonymous

I fellow https://wiki.teltonika-gps.com/images/f/f0/FMBXX_TLSDTLS_encryption_configuration_v0.2.pdf  and use Self-signed certificate and upload to device,But when TLS1.2 HandShake,there are some error like below:

javax.net.ssl|FINE|63|nioEventLoopGroup-5-6|2023-03-14 17:17:45.899 CST|Alert.java:238|Received alert message (

"Alert": {

  "level"      : "fatal",

  "description": "certificate_unknown"

}

)

javax.net.ssl|SEVERE|63|nioEventLoopGroup-5-6|2023-03-14 17:17:45.899 CST|TransportContext.java:362|Fatal (CERTIFICATE_UNKNOWN): Received fatal alert: certificate_unknown (

"throwable" : {

  javax.net.ssl.SSLHandshakeException: Received fatal alert: certificate_unknown

  at sun.security.ssl.Alert.createSSLException(Alert.java:131)

  at sun.security.ssl.Alert.createSSLException(Alert.java:117)

  at sun.security.ssl.TransportContext.fatal(TransportContext.java:357)

  at sun.security.ssl.Alert$AlertConsumer.consume(Alert.java:293)

  at sun.security.ssl.TransportContext.dispatch(TransportContext.java:203)

  at sun.security.ssl.SSLTransport.decode(SSLTransport.java:155)

  at sun.security.ssl.SSLEngineImpl.decode(SSLEngineImpl.java:597)

  at sun.security.ssl.SSLEngineImpl.readRecord(SSLEngineImpl.java:552)

  at sun.security.ssl.SSLEngineImpl.unwrap(SSLEngineImpl.java:418)

  at sun.security.ssl.SSLEngineImpl.unwrap(SSLEngineImpl.java:397)

  at javax.net.ssl.SSLEngine.unwrap(SSLEngine.java:626)

  at io.netty.handler.ssl.SslHandler$SslEngineType$3.unwrap(SslHandler.java:297)

  at io.netty.handler.ssl.SslHandler.unwrap(SslHandler.java:1352)

  at io.netty.handler.ssl.SslHandler.decodeJdkCompatible(SslHandler.java:1245)

  at io.netty.handler.ssl.SslHandler.decode(SslHandler.java:1294)

  at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:529)

  at io.netty.handler.codec.ByteToMessageDecoder.callDecode(ByteToMessageDecoder.java:468)

  at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:290)

  at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)

  at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)

  at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)

  at io.netty.handler.timeout.IdleStateHandler.channelRead(IdleStateHandler.java:286)

  at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:442)

  at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)

  at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)

How can I solve it?

Self-signed certificate is Supported?

1 Answer

0 votes
by anonymous
Hello.

We would like to analyze your case, therefore please open ticket in VIP Helpdesk and provide all needed information: device IMEI, firmware version, configuration file. If you don't have VIP Helpdesk login. please contact with your Sales Manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards