Question

Im trying to get my FMC130 to send sms over lte for my carrier. I have noticed there is a firmware update to fix this. But i have reached out to support but havent gotten a response back. Is there somewhere i can get the file for this tracker?

Answer 1

Hello,

 

Thank you very much for contacting us.

 

For firmware files – We would like to inform you that we do not share firmware files, updater and other documentation on the community forum. Please contact your sales manager to get the firmware files, updater and documentation for the devices.

For the issue you are currently experiencing – Please contact your sales manager so we can better analyze the issue and provide a solution.

 

If you do not have any connection with our sales managers, please contact us via our official website:

- Go to https://teltonika-gps.com/,

- click the "CONTACT US" button at the bottom right of the page,

- fill the online form

- and submit it.

Please select "Telematics" as the topic.

Alternatively, you can send an e-mail with a detailed description of your situation to info@teltonika.lt.

When contacting us, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

 

Best Regards,