FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

4167 questions

4739 answers

3460 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
145 views
in Vehicle tracking by anonymous
Hello,

I am using FMC003 with Firmware 03.28.03 Rev:94 and Configurator 1.7.46.E.FMX00X_r.3 - There is no Option to activate Sending of Trouble Codes. Only Number of DTC and Time since Codes cleared (working) but I do not get the fault codes. How can I do that?

1 Answer

0 votes
by anonymous

Hello,

 

Thank you very much for contacting us.

 

With FMC003, 03.28.03.Rev.94 is currently recommended. – Ref.: FMC003 firmware errata. And with this firmware, Teltonika.Configurator_1.7.46_E.FMX00X_R.3 should be used. So the firmware and configurator you are currently using is correct.

 

With firmware 03.28.03.Rev.94, the following DTC related OBD II parameters are supported:

  • Number Of DTC (Parameter ID: 40100, AVL ID: 30)
  • Distance traveled MIL on (Parameter ID: 40230, AVL ID: 43)
  • Distance traveled since codes clear (Parameter ID: 40290, AVL ID: 49)
  • Time run with MIL on (Parameter ID: 40340, AVL ID: 54)
  • Time since trouble codes cleared (Parameter ID: 40350, AVL ID: 55)
  • Fault Codes (Parameter ID: 40420, AVL ID: 281) – existing fault codes separated by commas – Note: Here you need to enable Codec 8 Extended as AVL IDs greater than 255 are sent over Codec 8 Extended.

Ref.: FMC003 Parameter IDs – OBD II, FMC003 AVL IDs – OBD II

 

Here, even if a parameter mentioned above is not available in the Configurator, you should still be able to enable it with the SMS/GPRS command “setparam” in the device configuration and receive it on your server.

 

However, if you still have issues with this, or have further needs, questions or issues, please contact your sales manager.

If you do not have any connection with our sales managers, please contact us via our official website:

- Go to https://teltonika-gps.com/,

- click the "CONTACT US" button at the bottom right of the page,

- fill the online form

- and submit it.

Please select "Telematics" as the topic.

Alternatively, you can send an e-mail with a detailed description of your situation to info@teltonika.lt.

When contacting us, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

 

Best Regards,