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in Vehicle tracking by anonymous

Hello, I have a small issue with some of our FMC230, where the Z axis is around a 1000, as if it wasn't filtering the acceleration to the center of the Earth. The gravity filter parameter (id 170) is activate. What could be the reason for it happening?

The fw version is 3.27.13 Rev. 54.

Thank you very much!

1 Answer

+1 vote
by anonymous

Hello

We would like to analyze your case, therefore please open ticket in VIP Helpdesk and provide all needed information: device IMEI, firmware version, configuration file. If you don't have VIP Helpdesk login. please contact with your Sales Manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards