Question

Why does it say " Not supported" when I connect the FMB120? What should I do?

Answer 1

Hello 

You have installed a wrong firmware to your device please check the firmware errata of FMB120.

FMB120 firmware errata - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)

To fix this issue you need to create a VIP helpdesk ticket or contact your sales manager.

Please contact your sales manager. If you don't have any contact with our Sales managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with a description of your situation to info@teltonika.lt When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Best Regards,

Maynard C.