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Good day, I have a TELTONIKA FMB920 FW 03.01.04 and I can't update the FW, and it doesn't even show the IMEI of the device. Not even through the Mobile application for Android FMBT. Is it possible to solve this problem?

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Hello Intrasy,

Good day. Thank you for your question.

The firmware used is outdated, so it needs to be updated. I would suggest reaching out to us via VIP Helpdesk or contacting your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.

Note: as a topic, please choose "Vehicle Telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

Thank you in advance.

Kind regards.