Hello, good day.
Fota Web is a software tool that enables vehicle tracker firmware upgrades and its configuration changes remotely without a dedicated application. You can find more information in this link: https://teltonika-gps.com/product/fota/
Unfortunately FM1100 device is not supported by FOTA web. Nonetheless, if you had access to TAVL tools then it is possible to map its location, but sensitive information is needed and cannot be shared on forum. In order to attend you properly, please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to [email protected]
When contacting Us, please provide: IMEI/Configuration file/Firmware version/ect, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description