It means that if you need to unlock your device you need to reach your Sales manager, the Sales manager will request and check some information from your device and provide the necessary information to get your device unlocked.
This procedure cannot be made in this platform since your device information would be exposed.
If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to https://teltonika-iot-group.com/about-us/contacts/
Thank you for your understanding.