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in Vehicle tracking by anonymous

Hi, I have two trackers FMC001 and FMT100. I also have a server. I am trying to send data to server. I have done the apn and server setting. But i am not receving anything. Send records count is 0. GSM info status is correct as shown in teleonika website. I also tried to use teleonika server but it also didnot work. I need some help with this. I have been throug online site and watched the videos too. Nothing seems to be working.

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by anonymous
Hello, good day.

Please consider that sending data from the device also depends on "Data Acquisition" or "I/O" settings configuration. Check that parameters have been set correctly to enable data packet sending. If the issue still remains, then it would require in-depth analysis.

For that purpose, please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations:

Best regards.