Hello Arkathariz,
Good day. Thank you for your question.
It seems that you are using a much older firmware version, therefore, kindly update the version to the latest base firmware FW03.27.07.Rev.00 -
https://wiki.teltonika-gps.com/view/FMB120_firmware_errata
If you would like to receive firmware files, and updater then please contact your sales manager/distributor. If you don't have any contacts with our Sales managers, please contact them on our official website
https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill out the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt
Thank you in advance.
Kind regards.