Ask a question

3515 questions

4005 answers


27710 members

Ask a question

1 Answer

0 votes

Hello there, 

Good day. Thank you for your question.

The SMS/GPRS command to perform a soft reboot is cpureset. For more information on the SMS/GPRS command, please refer here -

With login and password : <login><space><password><space>cpureset

Without login and password : <space><space>cpureset

If you are sending via GPRS then you may skip the login, password, and <space>.

This is, however, not recommended to be sent to the device every hour/over a constant interval as the device refreshes and works normally without a reset. But if you are facing any issue which leads you to reboot the device at a specific interval/regularly to work normally then we would need to analyze the issue. In this case, please reach out to us via VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website and click on the "Contact Us" button. When you will click, please fill out the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to

Thank you in advance.

Kind regards.