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My Model: "FMB910 Basic"

#If I connect the teltonika configuration on PC, I got "Not Supported" message on configuration software.

#Tried for this info:

#Used for this configuration software version: 1.6.4_B.3.25_R.5 and 1.6.4_B.3.25_R.4

Kindly help me

Thank you

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Good day. Thank you for your question.

The configurator you are using doesn't support the current firmware of the device (likely that the firmware may be outdated). I will suggest using a different configurator if you have the older configurator version or you can obtain it from your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to

Thank you for your understanding.

Kind regards.