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21713: fmb920 isnt sending any data to server

0 votes
245 views
in Vehicle tracking by anonymous
fmb920 does not send its IMEI. both LEDs indicate normal status, there is a connection to the server in the application, but still no packet with imei

1 Answer

0 votes
by anonymous

Hello,

 

Thank You for Your inquiry.

We would like to analyze your issue further - for this, please contact your sales manager.

If you do not have any connection with our sales managers, please contact us via our official website:

- Go to https://teltonika-gps.com/,

- click the "CONTACT US" button at the bottom right of the page,

- fill the online form

- and submit it.

Please select "Telematics" as the topic.

Alternatively, you can send an e-mail with a detailed description of your situation to info@teltonika.lt.

When contacting us, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_descriptio

Best Regards,