subscribe to our Youtube


4167 questions

4739 answers


0 members

We are migrating to our new platform at Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
in Vehicle tracking by anonymous

hi i just installed FMB 130 device is working fine i sent sms to the device and i got confirmation from the device (Default configuration)

in my laptop i can cnnect the bluetooth with the device but in the configurator iam getting Device not connected  

1 Answer

0 votes
by anonymous
Hello Habib,

Good day. Thank you for your question.

May I know if you have tried replacing the USB cable, or if you have other devices that are working with the same USB cable? I would suggest that you reach out to us via the VIP Helpdesk or contact your Sales Manager so we can analyze the device better. If you don't have any contacts with our Sales managers, please contact with them on our official website and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to

Thank you for your understanding.

Kind regards.