Hello Joe,
Good day. Thank you for your question.
We would like to analyze your issue. Please contact your sales manager or distributor that you have made the purchase from or reach out to us via VIP Helpdesk. If you don't have any contacts with our Sales managers, please contact them on our official website
https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to
[email protected]
Thank you for your understanding.
Kind regards.