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in Vehicle tracking by anonymous
Hola, soy nuevo el el uso de equipos Teltonika, tengo un FM3612, descargue el configurador, pero no logro abrir el archivo, no me deja ejecutarlo.

Antes habia descargado e instalado el configurador del FMB920 y no tuve ningun problema.

Alguien me puede ayudar.

1 Answer

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by anonymous
Hello there,

Good day. Thank you for your question.

You may require to update your firmware in order to open with the latest Configurator. We would like to inform you that we do not share firmware files/updater and other files in the community forum. To receive firmware files, updater, and documentation on devices, please contact your sales manager. If you don't have any contacts with our Sales managers, please contact them on our official website and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to

Thank you for your understanding.

Kind regards.