Hi good day,
First is you need to find the server details from the Web server app you are using usually you can find it on the platform itself after adding the device then you need to set your server settings under the GPRS windows
1. Set your Domain ( It may be your server IP or your DNS address.)
2. Set your Server Port
3. Choose what kind of connection you are using it may be TCP or UDP
Check out this link for more info. FMB120 GPRS settings - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)
If this solution didn't work Please contact your sales manager. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it. Note: as a topic, please choose "Vehicle telematics". Or you can send an e-mail with description of your situation to info@teltonika.lt When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description
Best Regards,
Maynard
