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Is it possible to make a CAN request (PGN EA00) on the FMC640 or FM6300 device using read/write mode?


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Hello there,

Good day. Thank you for your question

Regarding this matter, in order for us to advise you better, please reach out to us via VIP Helpdesk or contact your Sales Manager/distributor. If you don't have any contacts with our Sales managers, please contact them on our official website and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to

When contacting us please provide the IMEI, logs, configuration file, firmware version. Please follow these recommendations:

Thank you for your understanding.

Kind regards.