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in Vehicle tracking by anonymous
Had to remove a FM6300 unit from a tractor as it stopped working once I upgraded the firmware (unit would not reset).

Light is flashing fast but will no longer even load on the configurator of the Firmware updater.

Firmware version is FM6300.01.00.34.e.CFW

Firmware updater version is 2.2.2.16172

Seemed strange so I updated another unit I had here.... Same problem. Units will no longer connect to firmware updater or configurator.

Advice?

1 Answer

0 votes
by anonymous
Hello.

We should be able to help you recover these devices via remote session, please
contact your sales manager, so that we could arrange time for the remote session.
If you don't have any contacts with our Sale managers, please contact with them on our official
website https://teltonika-gps.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Best Regards