Hello Hristo,
Good day. Thank you for your question.
The DualCam was not made to work 24/7. Therefore, if you would like it to record continuously 24/7 then firmware changes will need to be made. Kindly contact your Sales Manager to acquire the firmware. If you don't have any contacts with our sales managers, please contact them on our official website
https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt
However,
You may implement the following from your server for testing purpose:
1. Once the Ignition Off event is received, change Ignition Source so Ignition is always On with commands from the server
2. CAMERA then is always On
3. Once real Ignition is detected, change Ignition Source
Thank you for your understanding.
Kind regards.