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19380: FM4200 freeze after FW update

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in Vehicle tracking by
Hello!

I have updated the firmware on FM4200 from 00.02.26 to FM42.Ver.84.09.10 for KLN. And now the device stops sending data to the com port at boot time after IO Properties Reset. Is there a way to roll back the firmware?

Log:

Bootloader version 2.04.03...
[NMEA][init_gps_uart2] GPS uart initialized. New baudrate: 9600
*       GPS hardware: NEO6. HW[0-23]9:49
-[2007.1.1 00:00:00]-[INIT.OS]->OS Loaded! Code Ver.84.09.10

-[2007.1.1 00:00:00]-[INFO]->GSM Op Ban List Enabled

-[2007.1.1 00:00:00]-[FLASH.CHECK]->FLASH ID: [0x20] [0x80] [0x14]

-[2007.1.1 00:00:00]-[FLASH.CHECK]->FLASH OK

-[2007.1.1 00:00:00]-[AXL.CHECK]->Old Accelerometer detected(7331)

-[2007.1.1 00:00:00]-[PROFILE.INIT]->Loading Global System Parameters...

 - TSensor0: 00000000000000000000
 - TSensor1: 0000000000000000
 - TSensor2: 0000000000000000
 - TACHO IGNITION SOURCE: 3
-[2007.1.1 00:00:00]-[DIG.OUT.INIT]->DOUT1: 0, DOUT2: 0, DOUT3: RESERVED, DOUT4:
 0
 - GNSS: 0
-[2007.1.1 00:00:00]-[SYS.INIT]->Global System Parameters Loaded

-[2007.1.1 00:00:00]-[PROFILE.INIT]->Running Profile CRC Check...

-[2007.1.1 00:00:00]-[READ.PROF]-> TachoProfileCRC16: Flash: [0x00003FEE] Check:
 [0x00003FEE]

-[2007.1.1 00:00:00]-[READ.PROF]->TachoProfile.[1] CRC OK

-[2007.1.1 00:00:00]-[CRC.CHK]->Flash: [0xDE] Check: [0xDE]

-[2007.1.1 00:00:00]-[READ.PROF.CHK]->Profile.[1] CRC OK

-[2007.1.1 00:00:00]-[READ.PROF]-> TachoProfileCRC16: Flash: [0x00003FEE] Check:
 [0x00003FEE]

-[2007.1.1 00:00:00]-[READ.PROF]->TachoProfile.[2] CRC OK

-[2007.1.1 00:00:00]-[CRC.CHK]->Flash: [0x10] Check: [0x10]

-[2007.1.1 00:00:00]-[READ.PROF.CHK]->Profile.[2] CRC OK

-[2007.1.1 00:00:00]-[READ.PROF]-> TachoProfileCRC16: Flash: [0x00003FEE] Check:
 [0x00003FEE]

-[2007.1.1 00:00:00]-[READ.PROF]->TachoProfile.[3] CRC OK

-[2007.1.1 00:00:00]-[CRC.CHK]->Flash: [0x1E] Check: [0x1E]

-[2007.1.1 00:00:00]-[READ.PROF.CHK]->Profile.[3] CRC OK

-[2007.1.1 00:00:00]-[READ.PROF]-> TachoProfileCRC16: Flash: [0x00003FEE] Check:
 [0x00003FEE]

-[2007.1.1 00:00:00]-[READ.PROF]->TachoProfile.[4] CRC OK

-[2007.1.1 00:00:00]-[CRC.CHK]->Flash: [0xDE] Check: [0xDE]

-[2007.1.1 00:00:00]-[READ.PROF.CHK]->Profile.[4] CRC OK

-[2007.1.1 00:00:00]-[PROFILE.INIT]->Cfile.[3] detected on FLASH

-[2007.1.1 00:00:00]-[READ.ENG.PROF]-> TachoProfileCRC16: Flash: [0x00003FEE] Ch
eck: [0x00003FEE]

-[2007.1.1 00:00:00]-[READ.ENG.PROF]->TachoProfile.[3] CRC OK

-[2007.1.1 00:00:00]-[CRC.CHK]->Flash: [0x1E] Check: [0x1E]

-[2007.1.1 00:00:00]-[READ.ENG.PROF]->Profile.[3] CRC OK

-[2007.1.1 00:00:00]-[READ.ENG.PROF]->IO Properties Reset

-[2007þ

1 Answer

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by
Hello there,

Good day. Thank you for contacting us.

We would like to analyze your issue. Please contact your sales manager. If you don't have any contacts with our sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to [email protected]

Thank you for your understanding.

Kind regards.