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+1 vote
in Vehicle tracking by

Good Evening

I would like to upgrade my device. *(FMB920)
works very well. the problem is that the id has changed and I can not control from a distance because it has different id from the new devices.
(old movement source id:100_____new movement sourse id:138)

can i do it or will i have a compatibility problem?

where can i find the new version? thanks

1 Answer

0 votes
by anonymous
Hello Constantine,

Good day. Thank you for your question.

We would like to inform you that we do not share firmware files/updater and other files in the community forum. To receive firmware files, updater, and documentation on devices, please raise a query on VIP Helpdesk or contact your sales manager. If you don't have any contacts with our Sales managers, please contact them on our official website and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to

Thank you for your understanding.

Kind regards.