Question

Good Evening

I would like to upgrade my device. *(FMB920)
works very well. the problem is that the id has changed and I can not control from a distance because it has different id from the new devices.
(old movement source id:100_____new movement sourse id:138)

can i do it or will i have a compatibility problem?

where can i find the new version? thanks

Answer 1

Hello Constantine,

Good day. Thank you for your question.

We would like to inform you that we do not share firmware files/updater and other files in the community forum. To receive firmware files, updater, and documentation on devices, please raise a query on VIP Helpdesk or contact your sales manager. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to [email protected]

Thank you for your understanding.

Kind regards.