Question

Hi,

I'm having some issues with trying to update the firmware devices from Wialon. I've send you the next image:

I've checked several times the filename, and I copy the filename from the list that Wialon displays when the command to get the firmware list is used.

I've checked the apn from my sim and it works.

I've tried with different devices and filenames, and they didn't work.

In this case, the devices tested is a FMM130.

The firmware version is 03.27.02, and I want to updated to 03.27.03

Regards

Adán Cabrera

Answer 1

Hello Nanti_02,

Good day. Thank you for your question.

We would like to analyze your issue. Please contact your sales manager. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

Thank you for your understanding.

Kind regards.