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Some new FMB140 unit is not send datas after the connect to our server just disconnect. Our server answer the check in like always, but the unit immediately disconnect.

Thank You!

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Hello Antal,

Good day. Thank you for your question.

We would like to analyze your issue. Please raise a query on VIP Helpdesk or contact your Sales Manager/Distributor.  If you don't have any contacts with our Sales managers, please contact them on our official website and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to

When contacting Us, please provide IMEI, Logs, Configuration file, & Firmware version. Please follow these recommendations:

Thank you for your understanding.

Kind regards.