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Hello

Could you please verify the configuration for your APN access point e.g. via sms

https://wiki.teltonika-gps.com/view/FMB920_First_Start#Quick_SMS_configuration

Best regards
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yes, I have verified it before.

It gives the reply to my SMS and also when I call on a sim no. It's ringing. But in reply it showing GPRS 0 and SR.
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We would like to analyze the device's condition . Therefore, please raise a query on VIP Helpdesk or contact your Sales Manager/Distributor. If you don't have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with the description of your situation to info@teltonika.lt

Thank you for understanding.

Kind regards.