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We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
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Before of all, Thank you everybody for you help.

I commited a mistake and I dropped a Teltonika from my Traccar platform, then I inserted again in Traccar, but now I cannot see the record from de last week, I only can see the records wich has been recorded today.

Is there any way in order to recover the past logs/records?

Thank You.

1 Answer

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Hello,

If the device was dropped out of server and internal memory overfilled there is no way to get the data. It depends on how log it was working without connection and onboard memory amount.

When you added the device back it has sent all saved data that it had in internal memory and that's all the data there is i suppose, no other way to get lost data back.

Best regards

Tomas G.