Question

Hello,

The FMB920 device does not send the positions in some places.

After checking the parameters below, I think the problem is not related to the telecom operator because the signal is still good and the sattelites are visible to the device.

If the vehicle changes places that cause problems, the device normally sends the positions to the server.

This problem only affects a few vehicles.

• Signal: 5
• GNSS status: 1
• Visible satellites: 11

I cannot identify the exact source of the problem.

cordially

Answer 1

Hello Gv,

Good day. Thank you for the question.

We would like to analyze your condition.  Please raise a ticket via VIP Helpdesk or contact your Distributor/Sales manager. If you don't have any contacts with our Sales managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with description of your situation to info@teltonika.lt

Also, please refer here for query filling recommendations - https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Thank you for understanding.

Kind regards.

Answer 2

In the wake of checking the boundaries beneath, I think the issue isn't identified with the telecom administrator in light of the fact that the sign is still acceptable and the satellites are obvious to the gadget. These gps recipients track the Animated Explainer Video Companies specific area as well as figure speed ... The area of the spot is to be followed by in any event three satellites over the spot.