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17904: FMB140 not read CAN fuel level

0 votes
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in Vehicle tracking by
Why my FMB-140 can't read CAN fuel level?

It's show all other parameter like Engine RPM, Vehicle Speed, Total Mileage, Door Status, but NOT Fuel level

connected to Nissan X-Trail Japan model year 2015, with CAN Program Number 11468 / 12125

I have tested other program number of Nissan model too, all can't show fuel level

1 Answer

0 votes
by anonymous

Hello there,

Good day. Thank you for the question.

May I know if you have checked the supported vehicle list at https://wiki.teltonika-gps.com/wikibase/images/8/8a/LVCAN200_list_2020_09_08_en.pdf. However, since the list will be updated from time to time so I suggest that you check it for any new vehicles added.

From the list, you will see what are the parameters available. If your vehicle is not in the list, you can perform an auto-scanning with FMB140. For auto-scanning you will need to update the FMB140 with a specific firmware - FMB.Ver.03.25.16 Rev:281. However, if you do not have the firmware then you will need to either raise a query on VIP Helpdesk or contact your Sales manager because we do not share firmware and other files in the community forum. If you don't have any contacts with our Sale managers, please contact with them on our official website https://teltonika-gps.com/ and click on the "Contact Us" button. When you will click, please fill the form and submit it.

Note: as a topic, please choose "Vehicle telematics" or you can send an e-mail with description of your situation to info@teltonika.lt

For the steps to perform Auto-scanning, you may refer here https://wiki.teltonika-gps.com/view/FMB140_autoscan_feature_instructions

Also, please update your FMB140 software via FOTA WEB to have more supported parameters of vehicles. You may refer here for the steps - https://wiki.teltonika-gps.com/view/FMB140_CAN_connection,_SIMPLE-CAN_/_MINI-CAN_connection#FMB140_CAN_software_update_Over_The_Air

Please go through this and let me know if it helps.

Kind regards.