Question

I Configur the FMC640 similar to the FMB640

The FMB640 sends all the data to the server

The FMC640 sends the GPS data but does not sends the CAN data

I see the CAN data in the LVCAN tab (attached image)

Answer 1

Hello

Please
contact your sales manager.
If you don't have any contacts with our Sale managers, please contact with them on our official
website https://teltonika-gps.com/
and click on the "Contact Us" button. When you will click, please fill the form and submit it.
Note: as a topic, please choose "Vehicle telematics".
Or you can send an e-mail with description of your situation to info@teltonika.lt

Here are recommendations for filling a query https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Provide description, your configuration file and a log of your device.

You can also capture log via terminal: https://avl1.teltonika.lt/downloads/debug/Terminal%20log%20for%20FMB.pdf

Please provide a log of at least 10-15 minutes

Thank you

Best Regards