Question

I have the same problem (randomly) with all FMB204 with FW 03.25.15_01

The FMB 204 lost the correct year, and the Automatic NTP update is not working.

I need make a CPURESET for fix it.

Can i test anything?

Answer 1

Hello,

Thank you for your query.

From the provided data, there would be a need to do the research of the issue.

We would like to recommend contact your Sales manager which with our technical support team will check device behavior about this situation.

If you don't have any contact with our Sales managers, please contact them on our official website https://teltonika-iot-group.com/ and click on "Contact Us" button. When you will click, please fill the form and submit it.

Best regards.

Comments

I sent a getinfo to Device and I have received this information:

RTC: 2020/6/12 7:11 init:2067/7/29 6:0

UpTime:4279s

PWR:SoftReset RST:0 GPS:3 SAT:21

........

GPS 3 is "GPS Sleep Mode" and this function is disabled in devie, sure.

And you can see the date: 2067/7/29

Could you help me?