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in Vehicle tracking by
Hi, where i can download this software version 2013-03-18. We have FMB640 and lv can20 on the 100 vhicles but we can not see fuel level. SMS comand for program number respond NOLVCAN/NOALL CAN, and sms for lvcanget info all 0000 zero respodn. Where it is the problem.

1 Answer

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by anonymous

Hello,

Thank you for your query.

From your description we see that LV-CAN200 is not connected to FMB640 or power supply. We recommend to double check installation.

We would like to inform you that we do not share firmware files / updater and other files in community forum. To receive firmware files, updater and documentation on devices, please contact your Sales manager. Also, talking about your mentioned Fuel level parameter, we recommend to ask your Sales manager to help for you to double check if your vehicles can get this parameter by your CAN adapter.

If you don't have your Sales manager, please contact with us on our official website https://teltonika-iot-group.com/ and click on "Contact Us" button. When you will click, please fill form and submit it.

Note: as topic, please choose "Vehicle telematics".

Best regards,
Teltonika Support

by
It can be posible that on the 100 vhicles LVCAN200 is not good connected.