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+1 vote
716 views
in Vehicle tracking by

Hello! 

When car is parked, tracker send only GSM data, no GPS. We have this problem on the several trackers. 

Thank you.

(Tracker FMB 001. Ver:03.25.11_140 GPS:AXN_5.10_3333 Hw:FMB001 Mod:11 )

2 Answers

0 votes
by anonymous
Hello,

Thank you for question.

Could you please say is the vehicle is parked in underground parking?

Thank you in advance.

Best regards,

Teltonika Support
by
No, vehicles are parked in open zone. And when they start moving, GPS data comes correct.

Thank you!
0 votes
by anonymous
Hi,

Normally Teltonika device will send the GPS coordinates in every sample.

If you can upload the terminal log file from teltonika device we can confirm the same.

How you find out the tracker is not sending the gps data ? In your application it's not showing the gps coordinates ?

I think most probably this is not a issue , Some configuration in your server application.

Thanks in advance

Naveen