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10438:
FMB964 does not register in mobile network, IMEI not shown in configurator
0
votes
585
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asked
Oct 9, 2019
in
Vehicle tracking
by
TomG
Hi,
I purchased a FMB964 and after finishing the configuration, I tried to read the original SD card on PC, and to replace it on FMB964 with a 2GB card.
Then I saw the Configurator does not load the device's IMEI any more and the device does not register in mobile network.
Could please someone help with this issue?
Thanks
imei
fmb964
registration
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1
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0
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answered
Oct 10, 2019
by
Crowd-Support
Hello, TomG,
Could you please say which firmware and configurator versions are you using in this device?
Best regards,
Teltonika Support
commented
Oct 10, 2019
by
anonymous
Thank you
It is firmware 01.03.03 Rev:0
Teltonika.Configurator_0.17.9_C.008
Best Regards
commented
Oct 10, 2019
by
Crowd-Support
Thank you for information.
The solution for your issue will be update firmware up to 03.25.07 version.
We would like to inform you that we do not share firmware files / updater and other files in community forum.
To receive firmware files, updater and documentation on devices, please contact your sales manager.
commented
Oct 10, 2019
by
anonymous
Hello dear,
My sales manager is from latvia through eBay, I will try to contact him.
I thank you for your time,
Have a nice day,
Best Regards,
Tom
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