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6852: Teltonika FM3001 sends only one record in the loop, there is no new data incomming to the server.

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in Vehicle tracking by

Teltonika FM3001 sends only one record in the loop, there is no new data incomming to the server.

When I requesting gps via sms fresh data was delivered. In the device there is a default configuration used.

Some logs from server:

0|server  | 2019-06-18 08:45:08.779 DEBUG [/root/apps/gps-server.js/modules/parsing/parser.js] does provider understand the protocol ? false

0|server  | 2019-06-18 08:45:08.779 DEBUG [/root/apps/gps-server.js/modules/parsing/parser.js] protocol: 1 provider: [object Object]

0|server  | 2019-06-18 08:45:08.779 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] bitrek.canParse():

0|server  | 2019-06-18 08:45:08.779 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] Data packet has length: 1250

0|server  | 2019-06-18 08:45:08.779 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] Found leading 4 zeros. Going on.

0|server  | 2019-06-18 08:45:08.779 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] AVL data length: 1238

0|server  | 2019-06-18 08:45:08.779 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] Ok - data packet structure is supported.

0|server  | 2019-06-18 08:45:08.779 DEBUG [/root/apps/gps-server.js/modules/parsing/parser.js] does provider understand the protocol ? true

0|server  | 2019-06-18 08:45:08.780 INFO [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] Start parsing data in Bitrek format, for IMEI: TEST_IMEI

0|server  | <Buffer 00 00 00 00 00 00 04 d6 08 13 00 00 01 6b 64 57 eb a0 00 0b 26 23 4f 1d f9 dc b9 00 f2 00 00 08 00 00 ef 0c 05 ef 01 f0 00 15 00 c8 00 45 01 05 b5 00 ... > 0 0 85 59

0|server  | 2019-06-18 08:45:08.896 INFO [/root/apps/gps-server.js/gps-server.js] TCP disconnected host ::ffff:31.0.85.127:12139

0|server  | 2019-06-18 08:45:10.276 INFO [/root/apps/gps-server.js/gps-server.js] TCP connected host ::ffff:31.0.85.127:12140

0|server  | 2019-06-18 08:45:10.276 INFO [/root/apps/gps-server.js/gps-server.js] TCP active connections: 1

0|server  | 2019-06-18 08:45:10.300 INFO [/root/apps/gps-server.js/gps-server.js] TCP got data from host ::ffff:31.0.85.127:12140

0|server  | 2019-06-18 08:45:10.300 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] Session initialized with device_imei: TEST_IMEI

0|server  | 2019-06-18 08:45:10.301 INFO [/root/apps/gps-server.js/gps-server.js] Connection still opened, looking for next data packet.

0|server  | 2019-06-18 08:45:10.744 INFO [/root/apps/gps-server.js/gps-server.js] TCP got data from host ::ffff:31.0.85.127:12140

0|server  | 2019-06-18 08:45:10.744 DEBUG [/root/apps/gps-server.js/modules/parsing/parser.js] protocol: 0 provider: [object Object]

0|server  | 2019-06-18 08:45:10.744 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/globalsat.js] globalsat.canParse():

0|server  | 2019-06-18 08:45:10.745 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/globalsat.js] passed RegExp ? false

0|server  | 2019-06-18 08:45:10.745 DEBUG [/root/apps/gps-server.js/modules/parsing/parser.js] does provider understand the protocol ? false

0|server  | 2019-06-18 08:45:10.745 DEBUG [/root/apps/gps-server.js/modules/parsing/parser.js] protocol: 1 provider: [object Object]

0|server  | 2019-06-18 08:45:10.745 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] bitrek.canParse():

0|server  | 2019-06-18 08:45:10.745 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] Data packet has length: 1250

0|server  | 2019-06-18 08:45:10.745 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] Found leading 4 zeros. Going on.

0|server  | 2019-06-18 08:45:10.745 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] AVL data length: 1238

0|server  | 2019-06-18 08:45:10.745 DEBUG [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] Ok - data packet structure is supported.

0|server  | 2019-06-18 08:45:10.745 DEBUG [/root/apps/gps-server.js/modules/parsing/parser.js] does provider understand the protocol ? true

0|server  | 2019-06-18 08:45:10.745 INFO [/root/apps/gps-server.js/modules/parsing/protocols/bitrek.js] Start parsing data in Bitrek format, for IMEI: TEST_IMEI

0|server  | <Buffer 00 00 00 00 00 00 04 d6 08 13 00 00 01 6b 64 57 eb a0 00 0b 26 23 4f 1d f9 dc b9 00 f2 00 00 08 00 00 ef 0c 05 ef 01 f0 00 15 00 c8 00 45 01 05 b5 00 ... > 0 0 85 59

Is it ok that this device is disconnecting after sending a packet? Is it deep sleep?

1 Answer

0 votes
by anonymous
Hello,

Thank you for your query,

Could you please specify your data acquisition settings? Is the same data sent while on the move?

If the record send.period is lower than min. period, this means the same data would be sent.

Also, if the device is in deep sleep mode, vehicle should be in a stop mode. The data acquisition on stop settings by default, acquire new record every hour, and send records every 120 s.

In this situation the information sent to server would be the same. Device will respond to SMS, when it exists the sleep mode, so this is the reason you are able to see the renewed data.

Could you confirm that the issue occurs while the object is on the move and the device is not in a sleep mode?

Regards.
by
Hi,

thanks for the response. I already solve this issue. It was probably caused by wrong ACK format

Regards.