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Hello,

I have a new M2M sim. I have an FMA120 I configured it but when I look in configurator at pin status says no sim. The sim is inserted correctly.

Here is the log:

[2015.01.01 00:01:36]-[AutoGeo] AutoGeofence is disabled

[2015.01.01 00:01:40]-[AppSend] Time left before Periodic Data SMS Send Check Procedure: 0 sec(s)

[2015.01.01 00:01:40]-[AppSend] Checking SMS Data Sending

[2015.01.01 00:01:40]-[AppSend] SMS Data Sending is Disabled

[2015.01.01 00:01:40]-[AppSend] 21511 seconds before periodic data sending

[2015.01.01 00:01:41]-[MODEM] Modem is Initializing (tmo:291)

[2015.01.01 00:01:42]-[SCHED] Simple Tacho debug: Already sent: false, is active: true.

[2015.01.01 00:01:42]-[SCHED] lvcan request

[2015.01.01 00:01:46]-[NMEA Filter] PDOP:0.00, HDOP:0.00, Valid:0 Q: 0, Sats: 0 Retry: 0 FixMode: 1

[2015.01.01 00:01:46]-[OP.SEARCH] Operator black list is empty. Search on hold

[2015.01.01 00:01:48]- [MTX.WDG]->sr:0[1800] fl:0[1800] mod:0[1800] pr:0[1800] ds18:0[1800] lvcan:0[1800]

[2015.01.01 00:01:50]-[AppSend] 21501 seconds before periodic data sending

[2015.01.01 00:01:51]-[MODEM] Modem is Initializing (tmo:290)

[2015.01.01 00:01:52]-[SCHED] Simple Tacho debug: Already sent: false, is active: true.

[2015.01.01 00:01:52]-[SCHED] lvcan request

[2015.01.01 00:01:56]-[NMEA Filter] PDOP:0.00, HDOP:0.00, Valid:0 Q: 0, Sats: 0 Retry: 0 FixMode: 1

[2015.01.01 00:01:58]-[InitModem] Cycle: 6 of 10

[2015.01.01 00:01:58]-[InitModem] Restarting modem...

[2015.01.01 00:01:58]-[InitModem] Modem cnt: 4.

[2015.01.01 00:01:58]-[InitModem] Modem soft reset.

[2015.01.01 00:01:58]-<< AT+CFUN=0

[2015.01.01 00:01:58]->> OK

[2015.01.01 00:01:58]-[InitModem] Modem soft reset successful.

[2015.01.01 00:01:58]-[InitModem] Wait For Ready

[2015.01.01 00:01:58]-[MODEM] RX:1, TX:1, CTS:0, RTS:0, ON:1, PWR:1, RESET:1, DTR:1

[2015.01.01 00:01:58]-<< AT

[2015.01.01 00:01:58]->> OK

[2015.01.01 00:01:58]-<< AT+CFUN=1

[2015.01.01 00:01:58]->> OK

[2015.01.01 00:01:59]-<< ATE0

[2015.01.01 00:01:59]->> OK

[2015.01.01 00:01:59]-<< AT+CMEE=2

[2015.01.01 00:01:59]->> OK

[2015.01.01 00:01:59]-<< AT+EGPSC?

[2015.01.01 00:01:59]->> +EGPSP: 1

[2015.01.01 00:01:59]->> OK

[2015.01.01 00:01:59]-[MODEM] ok got after 11994 ms cmd event after 11993 ms

[2015.01.01 00:01:59]-[MODEM] RetVal: 1

[2015.01.01 00:02:00]-<< AT+CGSN

[2015.01.01 00:02:00]->> 352094082352110

[2015.01.01 00:02:00]-[AT.PARSER] IMEI stored:[352094082352110]

[2015.01.01 00:02:00]->> OK

[2015.01.01 00:02:00]-<< AT+EPINC

[2015.01.01 00:02:00]->> +CME ERROR: SIM not inserted

[2015.01.01 00:02:00]-[AppSend] 21491 seconds before periodic data sending

[2015.01.01 00:02:00]-[AppDatSav] No GNSS fix 780/900

[2015.01.01 00:02:00]-[DeepSleep] SLEEP MODE DISABLED!

[2015.01.01 00:02:01]-[DEBUG]

UARTTxFullCnt: 0

SchTaskRunCnt: 10

UARTTskRunCnt: 1000

AppSaveRunCnt: 10

AppSendRunCnt: 10

ValidNMEAPkts: 70

RS232 procesed: 0

RS232 droped  : 0

RS485 procesed: 0

RS485 droped  : 0

[2015.01.01 00:02:01]-[PERIODIC.GPS.INFO]

Status    : 2 (gps on)

Sat       : 0

Lat       : 0.000000

Long      : 0.000000

Alt       : 0

Speed     : 0

Angle     : 0

GPS TMO   : 780

GPS Fix   : 0

NMEA Flag : 1

Time Sync : 0

Baudrate  : 115200

Valid Pkts: 70

GPS AP    : 1

GPS_OFF   : 1

RAM_GPS_ON: 1

SN Config : 1

SN State  : 0

Log2Srv   : 0

[2015.01.01 00:02:01]-[MODEM] Modem is Initializing (tmo:289)

[2015.01.01 00:02:01]-[InitModem] ERROR @ modem_init.c(194): [5] Restart failed cause[-1]

[2015.01.01 00:02:01]-[InitModem] Waiting for 35 sec before repeating init task...

[2015.01.01 00:02:02]-[StackCheck] StackInfo:

TaskId:  2 Name: TRACE  Stack: 0x20001C48 Free:  216/ 576 @ StackInfo

TaskId:  3 Name: LVCPAP Stack: 0x2000F198 Free:  292/ 664 @ StackInfo

TaskId:  4 Name: EVTGEN Stack: 0x20006920 Free:  560/ 872 @ StackInfo

TaskId:  5 Name: SCHEDU Stack: 0x20004F48 Free:  448/ 768 @ StackInfo

TaskId:  6 Name: HEARTB Stack: 0x20005248 Free:   48/ 128 @ StackInfo

TaskId:  7 Name: MODDAT Stack: 0x200052C8 Free:  296/ 384 @ StackInfo

TaskId:  8 Name: UARTPR Stack: 0x20002A18 Free: 1060/1640 @ StackInfo

TaskId:  9 Name: DSLEEP Stack: 0x20009C10 Free:  312/ 768 @ StackInfo

TaskId: 10 Name: PWRMAN Stack: 0x2000C6D8 Free:  352/ 768 @ StackInfo

TaskId: 11 Name: DATSAV Stack: 0x2000B118 Free:  784/1024 @ StackInfo

TaskId: 12 Name: GSMUPD Stack: 0x2000CD60 Free: 1408/1504 @ StackInfo

TaskId: 13 Name: CHGPRS Stack: 0x2000AD18 Free:  808/1024 @ StackInfo

TaskId: 14 Name: OPERS  Stack: 0x2000B970 Free:  816/1024 @ StackInfo

TaskId: 15 Name: APPSND Stack: 0x2000B518 Free:  864/1096 @ StackInfo

TaskId: 16 Name: TCPCMD Stack: 0x2000DDA8 Free: 1700/1856 @ StackInfo

TaskId: 17 Name: WDOG   Stack: 0x20000DA8 Free:   56/ 296 @ StackInfo

TaskId: 18 Name: SMSEVT Stack: 0x2000D3B0 Free:  624/1096 @ StackInfo

TaskId: 19 Name: INITM  Stack: 0x2000C9D8 Free:  600/ 904 @ StackInfo

[2015.01.01 00:02:03]-[AppDatSav] No fix

[2015.01.01 00:02:03]-[SCHED] Simple Tacho debug: Already sent: false, is active: true.

[2015.01.01 00:02:03]-[GPRS] WARNING @ app_check_gprs.c(211): Conditions (time and/or position fix) not satisfied

[2015.01.01 00:02:03]-[SCHED] DTC request

[2015.01.01 00:02:03]-[GPRS] Repeating task after delay

[2015.01.01 00:02:06]-[NMEA Filter] PDOP:0.00, HDOP:0.00, Valid:0 Q: 0, Sats: 0 Retry: 0 FixMode: 1

[2015.01.01 00:02:09]- [MTX.WDG]->sr:0[1800] fl:0[1800] mod:0[1800] pr:0[1800] ds18:0[1800] lvcan:0[1800]

[2015.01.01 00:02:10]-[AppSend] 21481 seconds before periodic data sending

[2015.01.01 00:02:11]-[MODEM] Modem is Initializing (tmo:288)

[2015.01.01 00:02:12]-[SCHED] Simple Tacho debug: Already sent: false, is active: true.

[2015.01.01 00:02:12]-[SCHED] lvcan request

[2015.01.01 00:02:16]-[NMEA Filter] PDOP:0.00, HDOP:0.00, Valid:0 Q: 0, Sats: 0 Retry: 0 FixMode: 1

[2015.01.01 00:02:18]-[ModeChange] Ignition selected as movement indicator

[2015.01.01 00:02:18]-[ModeChange] Nothing to change

[2015.01.01 00:02:20]-[AppSend] 21471 seconds before periodic data sending

[2015.01.01 00:02:21]-[MODEM] Modem is Initializing (tmo:287)

[2015.01.01 00:02:22]-[SCHED] Simple Tacho debug: Already sent: false, is active: true.

[2015.01.01 00:02:22]-[SCHED] lvcan request

[2015.01.01 00:02:23]-[AutoGeo] AutoGeofence is disabled

[2015.01.01 00:02:26]-[NMEA Filter] PDOP:0.00, HDOP:0.00, Valid:0 Q: 0, Sats: 0 Retry: 0 FixMode: 1

[2015.01.01 00:02:30]- [MTX.WDG]->sr:0[1800] fl:0[1800] mod:0[1800] pr:0[1800] ds18:0[1800] lvcan:0[1800]

[2015.01.01 00:02:30]-[AppSend] 21461 seconds before periodic data sending

[2015.01.01 00:02:30]-[AppDatSav] No GNSS fix 750/900

[2015.01.01 00:02:31]-[MODEM] Modem is Initializing (tmo:286)

[2015.01.01 00:02:32]-[SCHED] Simple Tacho debug: Already sent: false, is active: true.

[2015.01.01 00:02:32]-[SCHED] lvcan request

[2015.01.01 00:02:32]-[Scheduler] GC is scheduled after: 7050 sec

[2015.01.01 00:02:36]-[NMEA Filter] PDOP:0.00, HDOP:0.00, Valid:0 Q: 0, Sats: 0 Retry: 0 FixMode: 1

[2015.01.01 00:02:36]-[InitModem] Cycle: 7 of 10

[2015.01.01 00:02:36]-[InitModem] Restarting modem...

[2015.01.01 00:02:36]-[InitModem] Modem cnt: 5.

[2015.01.01 00:02:36]-[InitModem] Modem soft reset.

[2015.01.01 00:02:36]-<< AT+CFUN=0

[2015.01.01 00:02:36]->> OK

[2015.01.01 00:02:36]-[InitModem] Modem soft reset successful.

[2015.01.01 00:02:36]-[InitModem] Wait For Ready

[2015.01.01 00:02:36]-[MODEM] RX:1, TX:1, CTS:0, RTS:0, ON:1, PWR:1, RESET:1, DTR:1

[2015.01.01 00:02:36]-<< AT

[2015.01.01 00:02:36]->> OK

[2015.01.01 00:02:36]-<< AT+CFUN=1

[2015.01.01 00:02:37]->> OK

[2015.01.01 00:02:37]-<< ATE0

[2015.01.01 00:02:37]->> OK

[2015.01.01 00:02:37]-<< AT+CMEE=2

[2015.01.01 00:02:37]->> OK

[2015.01.01 00:02:38]-<< AT+EGPSC?

[2015.01.01 00:02:38]->> +EGPSP: 1

[2015.01.01 00:02:38]->> OK

[2015.01.01 00:02:38]-[MODEM] ok got after 11994 ms cmd event after 11993 ms

[2015.01.01 00:02:38]-[MODEM] RetVal: 1

[2015.01.01 00:02:38]-<< AT+CGSN

[2015.01.01 00:02:38]->> 352094082352110

[2015.01.01 00:02:38]-[AT.PARSER] IMEI stored:[352094082352110]

[2015.01.01 00:02:38]->> OK

[2015.01.01 00:02:38]-<< AT+EPINC

[2015.01.01 00:02:38]->> +CME ERROR: SIM not inserted

[2015.01.01 00:02:39]-[InitModem] ERROR @ modem_init.c(194): [6] Restart failed cause[-1]

[2015.01.01 00:02:39]-[InitModem] Waiting for 40 sec before repeating init task...

[2015.01.01 00:02:40]-[AppSend] Time left before Periodic Data SMS Send Check Procedure: 0 sec(s)

[2015.01.01 00:02:40]-[AppSend] Checking SMS Data Sending

[2015.01.01 00:02:40]-[AppSend] SMS Data Sending is Disabled

[2015.01.01 00:02:40]-[AppSend] 21451 seconds before periodic data sending

Please help me!

Thanks!

2 Answers

0 votes
by
Hello,

Thank you for your question,

Please confirm that the device does not read any other type SIM cards. If you are able to detect other SIM cards in the same device, please check if your SIM card does not have any issues.

Also test the device while the external voltage is 12 V or more.

Regards.
0 votes
by
Buenas tardes mi nombre es Jose Gamboa, tengo un problema con una unidad Teltonika FMA120 la cual presenta el siguiente Log:

015.01.01 00:04:07]-[GNSS Control] State changed. gps on => gps off. Caller: data saving

[2015.01.01 00:04:07]-[AppDatSav] Restarting. Reason: no nmea 30 sec

[2015.01.01 00:04:08]-[MODEM] Modem is Initializing (tmo:70)

[2015.01.01 00:04:09]-[MODEM] Modem is Initializing (tmo:69)

[2015.01.01 00:04:09]-[GNSS Control] Over off by: data saving, state: gps on

[2015.01.01 00:04:09]-[GNSS Control] State changed. gps off => gps on. Caller: data saving

[2015.01.01 00:04:10]-[MODEM] Modem is Initializing (tmo:68)

[2015.01.01 00:04:10]-[AppSend] No sending procedure in 239 sec, configured period: 120 sec

[2015.01.01 00:04:10]-[AppDatSav] No NMEA data detected 28/30

[2015.01.01 00:04:11]-[MODEM] Modem is Initializing (tmo:67)

[2015.01.01 00:04:11]-[MODEM] Modem is Initializing (tmo:66)

[2015.01.01 00:04:11]-[AutoGeo] Time not synchronized, activation timer reset!

[2015.01.01 00:04:12]-[MODEM] Modem is Initializing (tmo:65)

[2015.01.01 00:04:12]-[SCHED] Simple Tacho debug: Already sent: false, is active: true.

[2015.01.01 00:04:12]-[AppDatSav] No fix

[2015.01.01 00:04:12]-[SCHED] lvcan request

[2015.01.01 00:04:12]-[AppDatSav] 949 seconds before periodic record save

[2015.01.01 00:04:12]-[AppDatSav] No NMEA data detected 26/30

[2015.01.01 00:04:13]-[MODEM] Modem is Initializing (tmo:64)

[2015.01.01 00:04:14]-[MODEM] Modem is Initializing (tmo:63)

Mi pregunta es saber si el equipo tiene solucion para repararlo, ya lo intente cambiando con diferentes sim cards, repsando diferentes versiones de firmware 47.7.,  47.8., 47.9., y el problema persiste no se si es que el moden entro en un corto y ya no sea posible desbloquear, o la tarjeta madre este dañad.

mil gracias por su ayuda, bendiciones.