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0 votes
1,863 views
in Vehicle tracking by anonymous

Hi Support Team,

I would like to ask for your help because my FMB120 device does not send SMS about the temperature change since firmware update.
(From: 03.10.08.Rev.00. To: 03.25.05.Rev.00.)

Examining the error, I experienced the following:

- The device send SMS in Normal and GPS Sleep mode

- The device does not send SMS in „online deep sleep” mode.

- Operation of SMS sending in the following operating modes:

  • Active (non-sleep): Send SMS (normal operation)
  • GPS Sleep: Send SMS (normal operation)
  • Online Deep Sleep: Doesn’t send SMS (abnormal operation)
  • Deep Sleep: Doesn’t send SMS (normal operation)
  • Ultra Sleep: Doesn’t send SMS (normal operation)
- The device send SMS about the other I/O change in „online deep sleep” mode.
- I observed in the "Configurator" program that if the device is in normal operating mode, the temperature data updated every 5 seconds, but the temperature data did not updated at all in "online sleep mode".

Note: the SMS sending was working in the old firmware in "online deep sleep" mode.
 

2 Answers

0 votes
by anonymous
Hello.

Will investigate. Most likely a bug.

Will inform when more info will be available.

Regards
by anonymous
Please provide info temperature from where? BLE? 1-wire?

Please provide your device configuration.

Regards
by anonymous

Hello,

Sorry for the late answer, but the system did not send e-mail for me about the comment.

- Temperature data come from the 1-wire sensor.

- Configuration:

I saw on your webside that new firmware is available (03.25.07.Rev.00), which includes the improvement of 1-wire reading and data sending (in online deep sleep mode) - Does this solve my problem?

However, you recommend this version for only two devices (FMT100, FMB96X) - or can it be also used with my FMB device?

Thanks,

by anonymous
Dear Support Team,

I would like to inquire about the problem:
- Is there any update about issue?
- Can I get answers to the above questions?
- Can I get back to the old [03.10.08] firmware (which worked well) version?

Thanks,
0 votes
by anonymous

Hello, 

We would recommend you to use 03.25.08 Firmware and configurator. Since in this version One wire fix implementation was done and also other improvements. 

Since we can not upload any firmware files here, please contact your sales manager and he will provide you with this firmware. 

Best regards

by anonymous

Hi Support Team,

He said that only the 03.25.07 version is currently available for download.

When will version 03.25.08 be released?

Or could you get answers to my previous questions? 

(03.25.07 - "Can it be also used with my FMB device?" ; 03.10.08 - "Can I get back to the old firmware)

Thanks,

by anonymous

Hello Support Team,

The recommended firmware (03.25.08) did not solve the problem either.
GNSS does not process 1-wire interface data in sleep mode.

I have repeatedly reported the problem in the forum and in a private message but I didn't get an answer.
As I see it, other user's 1-wire problems could not be solved either. And they didn't get an answer either...
When are we going to get an answer and a solution?

Thanks,